Details for Intake/Client Services Specialist

Updated

Intake/Client Services Specialist Intake/Client Services Specialists have a direct service and administrative role in facilitating access to affordable housing for Vermonters, assisting applicants with the application process, determining eligibility for rental assistance, and coordinating and performing administrative tasks as required to support clients in securing and maintaining housing. Part-time, Full-time, and Per-Diem commitments considered. Qualifications and Requirements: • Associate’s degree with related coursework and two years of administrative/technical work experience (additional, relevant experience will be considered, in lieu of an associate’s degree); • Excellent communication skills, with the ability to respectfully and effectively communicate complex information to a diverse population; • Positive regard for people accessing housing assistance; • Strong customer service orientation; • Proficiency in maintaining organized systems; • Ability to manage multiple tasks; • Understanding of and commitment to maintaining client confidentiality; and • Ability to exercise sound judgement and to maintain a calm demeanor in challenging situations. To Apply: Please email your cover letter and resume to careers@vsha.org or mail via USPS to Vermont State Housing Authority, Human Resources, 1 Prospect St., Montpelier VT 05602.

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