• News isn’t good for Zynga, 'FarmVille' maker
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     | July 29,2012
     
    NEW YORK TIMES PHOTO

    Zynga is a San Francisco company whose online games include FarmVille.

    SAN FRANCISCO — Social games developer Zynga is withering faster than neglected corn on its signature hit “FarmVille.”

    Weak second-quarter financial results and worse expectations for the rest of the year sent Zynga’s already faltering stock down last week.

    The unexpected news was seen as boding ill for Facebook, which is closely tied to Zynga.

    For Zynga, a Silicon Valley darling whose public offering last December seemed to herald a wave of tech success, just about everything went wrong at once.

    A brief list: Facebook made changes to its gaming platform that hampered Zynga regulars. A critical new game, “the Ville,” was delayed. Another new game, “Mafia Wars II,” just was not very good, executives conceded. The heavily hyped “Draw Something,” acquired in March, proved more fad than enduring classic. Meanwhile, some old standbys lost some of their appeal.

    “Facebook made a number of changes in the quarter,” John Schappert, chief operating officer, said in a conference call with analysts. “These changes favored new games. Our users did not remain as engaged and did not come back as often.”

    Revenue for the second quarter was $332 million, below analysts’ expectations of $343 million. And the company lost $22.8 million, or 3 cents a share in the quarter, although excluding one-time items it had a profit of 1 cent a share — still below expectations.

    But the real problem was that Zynga slashed the forecast for its bookings — revenue less fees it pays Facebook — to as low as $1.15 billion for 2012, from $1.47 billion.

    It was a somewhat contentious conference call. One analyst, Richard Greenfield of BTIG, brought up to Mark Pincus, Zynga’s chief executive, that he had sold stock at $12 a share shortly after the public offering. Pincus did not directly respond beyond saying “we believe in the opportunity for social gaming and play to be a mass-market activity, as it is already becoming.”

    After the call, Greenfield downgraded Zynga’s stock to “neutral” from “buy” in a report titled, “We are sorry and embarrassed by our mistake.”

    In an interview, Greenfield said: “Right now, everything is going wrong for Zynga. In a rapidly changing Internet landscape that is moving to mobile, it’s very hard to have confidence these issues are temporary.”

    Most Zynga games are free. The company makes money from a small core of dedicated users who buy virtual goods like tractors in “FarmVille.” Over the past year, the average daily amount of money Zynga took in from these core users dropped 10 percent even as the overall number of users expanded.

    “Zynga’s challenge has been to drive up efforts to keep their attention and broaden their user base — which they did — but now they need to get them to pay,” said Michael Gartenberg of Gartner. “Increasing the number of players doesn’t mean you’re making money off them.”

    Gartenberg added a thought that would bring chills to any Zynga executive: “At the end of the day, though, virtual goods might not be a viable business strategy. People eventually stop spending money in virtual goods and want to spend that money on real goods.”

    Zynga and Facebook are tied at the hip. Until recently, Zynga games could be played only on the Facebook platform, and for every dollar that users spent on buying virtual goods, Facebook pocketed 30 cents, its principal moneymaking channel other than advertising.

    That partnership has continued. Zynga has seven of the top 10 games on Facebook. In a closely watched experiment, Facebook has started offering advertisements to its users on Zynga.com. It is the first time Facebook has spread ads outside its walls.

    Zynga’s efforts to develop its own gaming platform independent of Facebook are still in the early stages. A Facebook spokesman declined to comment.

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