We Dig Barre or not, shop downtown Barre. Itís worth the trip.
I needed to replace another handle for my wheelbarrow and stopped in at Aubuchonís on Main Street in Barre because I was sure that was where I purchased it originally.
I complained it was the third handle I needed to buy for this wheelbarrow in the 12 to 15 years I have owned it. Quality issue for me. Turns out the wheelbarrow was only 10 years old and came from a True Value store, not Aubuchon. I confirmed this when I was told that it was not a brand item sold by Aubuchon.
That didnít stop the manager from making it a deal for me. No charge! I shouldnít walk out unhappy with the third time replacement issue, and he made sure of that. Far above and beyond the call to keep a customer happy.
This is the kind of service you get from smalltown retailers. Big box stores simply donít show this kind of effort on behalf of the customer.
Alfred S. Blakey
BarreMORE IN Letters
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