TimesArgus.com - We Are Vermont

Barre Mayor Lauzon says insurance 'crisis' threatens city



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By David Delcore Times Argus Staff - Published: November 14, 2008

BARRE – Mayor Thomas Lauzon says "all bets are off" and "everything's on the table" as city officials scramble to avert a hyper-local health insurance crisis.

Faced with a staggering 34 percent increase in health care premiums recently quoted by Blue Cross/Blue Shield of Vermont, Lauzon has sounded the alarm, sending a memo to all 90 city employees. The mayor hopes the message, which was delivered on Wednesday, is crystal clear.

"We need to talk," he said on Thursday.

The memo noted that the premium increase for insuring all municipal employees is expected to jump 34 percent effective Jan. 1, 2009. According to the quote supplied by Blue Cross, the city's total annual premium is projected to climb from less than $1.1 million this year to more than $1.45 million next year – a gross annual increase of approximately $375,000.

"An increase of this magnitude is unprecedented in the history of the city," Lauzon wrote in the memo that was distributed to employees.

"In summary, the increase is based upon a combination of employee group utilization experience and health care industry cost adjustments, with emphasis on the former," he added, suggesting that with the renewal date looming, time is of the essence.

"While the council would stop short of labeling this situation a 'crisis,' it certainly has the potential, left unmitigated, to seriously curtail the city's ability to maintain our current level of services," he wrote.

Although Lauzon opted not to elaborate in the memo, he indicated the council's interest in holding "a collaborative, open series of meetings to discuss alternatives" and creating a committee that would include representatives of all four municipal labor unions, as well as exempt employees, to swiftly evaluate the city's options.

Lauzon and City Manager John Craig would also serve on that committee and the council has asked Howard Dindo of Paige & Campbell Insurance to serve in an advisory role.

According to Lauzon, members of the "benefits committee" will be appointed and goals of that group discussed during a special council meeting Monday at 6:30 p.m. in Alumni Hall.

From changing insurers or changing plans to tweaking language in existing labor contracts, Lauzon said he is open to all ideas.

"As far as I'm concerned, everything's on the table," he said. "All bets are off."

Lauzon said he has talked to the leaders of all four local labor unions and was optimistic they would participate in the collaborative discussion envisioned by the council.

"It's a good start," he said. "At least this is something that people are willing to talk about."

Lauzon said the alternative to coming up with some mutually agreeable solution is grim given the city's budget constraints.

"Without adjustment, the city can't absorb a 34 percent increase," he said.

Lauzon said one option that is being explored is whether to rejoin the Vermont League of Cities and Towns Health Trust. Barre was one of a number of larger municipalities that dropped out of the VLCT trust when it dropped Blue Cross as a provider and switched to CIGNA. At the time, contracts with the city's four labor unions specified Blue Cross as the insurer and the city was able to lock in favorable rates for two years.

Lauzon said the labor contracts have since been modified to enable the city to switch health insurance providers with the consent of the unions. The caveat is that employees are entitled to comparable coverage. He said the city has solicited quotes from CIGNA and the VLCT in preparation for the soon-to-be-formed committee, which may meet as often as twice a week over the next 30 days.

"A 34 percent increase is unprecedented, so the approach has got to be unprecedented," he said. "My goal is to get this done by no later than Dec. 15."

The city's problem does not appear to be widespread. Local school districts have been told their Blue Cross premiums won't increase more than 7 percent this year and the figure could be as low as 5 percent. In Barre Town – another community that dropped out of the VLCT Health Trust due to contractual issues two years ago – Blue Cross premiums are projected to climb roughly 13 percent.

According to Lauzon, the discrepancy in Blue Cross quotes is likely tied to the city's recent track record involving insurance claims.

"There's no doubt that the major factor in driving this increase is our experience," he said. "We can't change that … All we can do is try and come up with an alternative that makes everyone happy and this just isn't a happy situation."








READER COMMENTS


Well, my commentary was lengthy, Watercloset, but the points were necessarily posted to better inform the citizens of Barre on the difficult decisions surrounding Barre City's most recent health insurance increase.

Several additional points I would like to add are:

1). Self-Insured plans are free to decide their own levels of coverage. For instance, private insurance plans must provide coverage for all state, unfunded mandates, while self-insured plans are free to cherry pick whatever benefits they wish to include or not include (the term, laser, in the industry means that the risk is NOT covered) within the parameters of the plan(s) offered.

2). A group's rate increase is directly tied to the group's previous usage of same though a term known in the industry as "claims experience." Employers should have prompt access to these numbers, however, when one asks for these numbers there always seems to be a delay (ahem) in getting these numbers. Remember the last round of rate increases, just a year ago? In order to "preserve business", it was reported in the Times Argus that certain companies DELAYED issuing these numbers. Now, why was that? After all, the numbers are computer generated, and all it simply takes is for an employee to hit the [Print] option and mail same to said employer. Even better is to send this .pdf file through an email directly to the employer. The end result of these delays was that a number of municipalities and businesses were forced to suck it up and accept these rate increases. Why? Because they all operate under unionized contracts.

3). What are the downside effects when a business enjoys a monopolistic existence? Well, people see these effects every time they drive by a small town's gas station. The price of gasoline at that small station is ALWAYS much higher than in a more metropolitan area where competition reigns. Competition keeps prices at reasonable levels.

4). Lastly, in defense of Blue Cross/Blue Shield ask yourself this question. What would be a reasonable, monthly price to offer employees of municipalities? It is well known that municipalities offer a much richer benefit package than any small business operator is able to provide. Group buying power always provides the best benefits, available. However, when everything covered and the employee pays next to nothing for these first dollar benefits, of course there will be those in the group whom will abuse same. Can Barre City afford to provide our employees with this first dollar benefit package, any longer?

Well, that will be up to our City Council, our Mayor, our employees and their union negotiators, and the company which insures same. I leave you with one caveat and useful analogy over our situation, here, in Barre. If we can only afford the price of beans, then, it is unlikely that we should be driving a limosine. Employees and their union negotiators will have to come to the table prepared to go with a benefit package more in line with the rest of the populace. Either that, or layoffs are the likely answer to this issue. In order to stay in business, United Airlines personnel agreed to keep their jobs in exchange for changing their long time held, benefit packages. A health insurance plan isn't going to pay the mortgage, or put food on the table, or fuel oil in the tank, the car loan, or gas in the car.

I remain, your very concerned neighbor,

Tom Boyce
Barre, VT
-- Posted by Tom Boyce on Sun, Nov 16, 2008, 9:42 am EST

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Razour: Thanks much for those links. I have not read them yet, but will when I have a bit more time. Several years ago I read what the salary of BCBS CEO was and remember that it was at least five or six times higher than the governor's. I found the hospital CEO salaries on the VT Commons blog. Each of them is at least twice, if not more so, than the governor's, which is pretty ridiculous and is one reason why the costs of health care are so crazy here. Someone has to finance those salaries and the governor sure wants to help as much as he can.

Tom: Thanks for your long piece about the insurance problem in Barre. As a taxpayer it is interesting that I, that we, pay for the health care of the Barre City or the Montpelier, or the Northfield, the Burlington city employees. I do not mind that, especially when I see them out at 4 am. driving snowplows or in the summer handling floods. They deserve it. What is interesting is that we pay for their health care, as well as governor Douglas's, but also have to pay for our own as well or cannot afford our own. Why is it that Governor Douglas's taxes (if he pays any) do not help pay for our health insurance as well?
-- Posted by Watercloset on Sun, Nov 16, 2008, 12:19 am EST

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Blue Cross got booted by the state employees health plan years ago because they wanted HUGE increases. The state employees plan is now self insured and much better for it. The CEO of Blue Cross makes an incredible income too. Way, way, more than the Governor.
-- Posted by Olde Man on Sat, Nov 15, 2008, 11:35 am EST

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Blue Cross/Blue Shield is a quasi non-profit, fee-for-service organization granted incredible advantages over all other private insurers, by members of our Vermont State Legislature. Originally intended as our "insurer of last resort" (and, thus, the reason legislatures all across this country granted them these advantages), the fact that the collapse of the West Virginia Blue Cross/Blue Shield, during the early 1990s, led many Blue Cross/Blue Shield organizations to revamp into profitable insurers. The collapse of West Virginia's Blue Cross/Blue Shield organization led to another state wide, taxpayer bailout in order to address unpaid claims.

Vermont's own Blue Cross/Blue Shield program, also, experienced similar fiduciary concerns, during that time, and a significant reorganization of their company's leadership was implemented. Advantageous legislation which directly led to a much higher market share, here in Vermont, was the result of our Democrat controlled government, at the time.

Many legislators reacted to the "crisis" of skyrocketing health care costs by throwing out all private insurance competition. Claiming, at the time, "That private insurers were only interested in profits, and, besides, health care costs would be easier to manage if we only had a couple of companies in our state."

After engineering our own Blue Cross/Blue Shield "bailout bill", this time through restrictive legislation fully intended to stamp out private insurers, the result was that 84 out of 89 private insurance companies left this state within 31 days. All that premium tax money was lost, forever. Without competition, health insurance plans, whose monthly rates were a reasonable $238 for a family plan skyrocketed to more than $900 month. Yes, you guessed it. With far less benefits and much higher deductibles, as well. Small businesses in Vermont panicked. Legislators turned a blind eye on small business owners.

Business owners across this state well know that this year's 33-34% increase in premiums are not the first significant increase that entities, such as Barre City, has had to endure. For 30% increases were the norm, beginning 16-18 years ago. Especially for small businesses and their employees. Many small business owners whom stayed in Vermont decided to scrap all health insurance benefits for their employees, yet, many people were laid off with those firms who did keep some semblance of a health insurance benefit package. Productivity with many Vermont businesses plummeted, and the result was the relocation of thousands of good, clean business entities out of state. As Bill mentioned, we only have ourselves to blame for continually electing the same people, over and over again, whom place a government solution as the final answer to any "crisis." A "crisis" is any politician's favorite word. Its use is fully intending to frighten the public into falsely believing that only a government solution will properly handle said "crisis."

Bill brings before the public a couple of very good points. In order for Barre to circumvent the "middle man" (known as the insurance company), he suggests that our city self-insure to take the "profit" out of health care. For many self-insured plans, approved by the US Department of Labor under ERISA (Employee Retirement Income Security Act of 1974, Amended), certain guidelines must be in place before approval. For instance, the plans require a claims administrator to address each and every claim. Now, who do you think would be chosen to administrate such claims? Oftentimes, our own Blue Cross/Blue Shield company is chosen as the TPA (Third-Party Claims Administrator). As a result, the profit margins remain. Only, this time, on a similar contractual arrangement as if Blue Cross/Blue Shield were the actual insurer, but this time, without any of the risk. That's a hell of a deal for any insurance company. They would simply administrate the plan according to City and ERISA guidelines, and the taxpayer would still be on the hook for any increases in premium.

Unionized contracts require that Barre City provides each and every employee with negotiated benefits, and no union officials or negotiators worth their salt would ever let these hard fought, benefits just disappear, overnight. However, all of Barre City's excellent employees will have to sit down and seriously look at the overall picture. Do we agree to go with a lower benefit package, or do we look for employment elsewhere? These are the two most fundamental questions our Mayor brings before the general public, our employees whom charge these unions to negotiate contracts which are fair and equitable, and the company who wishes to increase our premiums.

It is the taxpayer whom ultimately pays the price, regardless the hefty premiums fairly charged to the City of Barre, VT, based on claims experience. Surely, no one should ever wish for anyone to be sick, or in pain. We have no problem with employees and their dependents seeking honest medical advice. But, at what price does the taxpaying public say, "Enough is enough?"

Which brings us back to one of Bill's points, the possible negotiations with a provider or providers to extend health care directly to all city employees. Well, essentially, that is already happening with extended contracts requiring an employee to choose their primary care physician. HMOs (Health Maintenance Organizations), PPO (Preferred Provider Organizations), and other contracts with the medical community are the results of such a demand that Bill suggests. Within these limited contractual obligations the medical community provides wellness care at a nominal fee, and many providers are actually paid bonuses for finding the root cause of a diagnosis using far less tests, than before. Emergency benefits are extended beyond this mandate, however further benefits beyond the primary care physician always require a referral.

While it is true that companies of yesteryear negotiated directly with a common provider, it is also true that the benefits offered were, usually, extremely limited, resulting in many deaths, prematurely. Today's implementation of medical care, while very expensive, provides a much better choice to the patient for survival, in any number of areas. Is it worth the price? That is something the citizens of Barre will have to ultimately answer.

Does that mean that Barre City's citizens will have to go without or endure less services? Probably. Remember, this city has 90-plus employees with a population of only 9,280 (last census) and next to nothing when it comes to private industry, anymore. Long gone are the private mills, the private engineering firm of Casselini and Venable, the private entities known as Montgomery Ward, Grand Union, Sprague Electric, and several of our predominant, private granite manufacturing plants. far too many people believe the word "profit" is a dirty word. Well, only when it comes to the profits of OTHER people.

Barre City's tax base has shrunk, significantly, because some of these prime real estate areas were replaced by state or city run entities (which pays zero taxes) instead of private entities (which all pay property taxes). Thus, the tax burden falls on the home owners. If 10% of our property owners fail to pay their property taxes, on time, well that's a *huge* amount of money Barre City cannot do without. In our declining housing market, that 10% number is not far from the truth.

I am your very concerned neighbor,

Tom Boyce
Barre, VT
-- Posted by Tom Boyce on Sat, Nov 15, 2008, 7:51 am EST

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The unfortunate truth here in Vermont is that the whole population is only 623,000. This makes it unprofitable for insurance companies to do business here, as health care is more expensive. Hospitals in Vermont have to absorb the cost of health care to low to no income consumers, passing along the costs to us, the insured. Make no mistake, Vermont has MORE than it's share of low income consumers, thanks to very liberal state welfare.
The situation is very tight for the Cities and Towns, who have very limited insurance options. Barre is further limited by it's labor contracts, which allow a change to a different provider, but specifically state coverage parameters. It is very hard to live inside those limitations, as there are only 3 providers to choose from. It does not help that Barre is basically a community awaiting bankruptcy, it's debt to income ratio is completely upside down. Even is a completely new agreement is reached regarding insurance, it would probably require a higher deductible contribution on the city's part or the individual. Neither is in a position to do so.
The obvious choice is eliminate staff or services to save that money. Can Barre do that even further? NO! Services are at a bare minimum now. Even further cuts will jeopardize the city's infrastructure.
-- Posted by patriotemt on Sat, Nov 15, 2008, 5:56 am EST

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Watercloset: BCBSVT is a not-for profit, and as such falls under the oversight of BISHCA. (http://www.bcbsvt.com/visitor/AboutUs/premiumspending.html) BISCHCA had Deloitte do a study of BCBSVT in 2007. My understanding of what prompted this study (only what I heard, may not be Gospel truth!) is that BCBSVT wanted to raise rates to cover about 5 years of rate increases that they put off in order to retain business.

A press release of the findings is online and in-part says, "Deloitte also identified several areas where improvements could lead to substantial savings for BCBSVT and its subscribers. These areas include: information technology, organizational structure, broker commissions and executive incentive compensation structure." Which bolsters the idea that the execs may be being paid rather generously. The link for the press release is: http://vermont.gov/portal/government/article.php?news=31

As for how much Bill Milnes makes, I know it's more than I make :) Of interest, he has recently announced his retirement. Off more interest, the COO recently retired as well. Sinking ship at BCBSVT?
-- Posted by Razour Smoothe on Sat, Nov 15, 2008, 1:57 am EST

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"How much does their CEO get paid again?'

None: I read a while ago in the Argus, I believe, that the CEO of Blue Cross makes at least five times more than Governor Douglas, at about $600,000 a year. The CEO of CVCHC makes around $300,000, and at Fletcher Allen the CEO there rakes in about $800,000 if not more a year. Douglas only harvests about $125,000 a year, though his benefits, including health care, retirement, everything, all paid for by us, are outstanding. But you have to wonder when each of these CEO's draws four or five times more than the governor with all his or her responsibilities versus that of just a hospital or insurance company.

The real problem here is that these insurance companies are private. If they were non-profit like they were before Reagan's time, this would not be as bad as it is.
-- Posted by Watercloset on Sat, Nov 15, 2008, 12:13 am EST

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Why is Barre surprised at the large increase?

ANSWER: Because they know little about health insurance.

No one in the field is surprised.
-- Posted by Olde Man on Fri, Nov 14, 2008, 4:37 pm EST

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The point of having insurance is so that you can go to the doctor's office for whatever your needs are. Employees still have to pay a copay when they visit, so I doubt that they are going in for the "sniffles".

Surrounding areas aren't seeing the increase because they belong to Vermont League of Cities and Towns, which gets a better group rate...something Barre was a part of before. Maybe they can rejoin and not see such a price hike. But then again, maybe Blue Cross shouldn't be increasing the rates by such an astronomical amount either. How much does their CEO get paid again?
-- Posted by None None on Fri, Nov 14, 2008, 1:22 pm EST

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VTAce: "Given that surrounding communities are not seeing anywhere near the level of increase as Barre City, it sounds like it's more an issue of too many claims."

However, I disagree with the "snifles" argument. I wonder if there are one or two employees or their dependents with an organ transplant or cancer. That would definitely skew the average claim value.

For those who argued against the increase in the food stamps guidelines because, hey, the money would just be wasted on more junk food, I wonder if you would also blame poor diets on this situation, because here too, the taxpayer is paying for the city's share of health care premiums. These families are anonymous in their food shopping habits for the most part because they are making purchases without an identifiable debit card showing the purchaser or spouse is a city employee. I bet you will not get any supermarket cashiers reporting here what is being purchased.
-- Posted by Christina Colombe on Fri, Nov 14, 2008, 12:05 pm EST

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Given that surrounding communities are not seeing anywhere near the level of increase as Barre City, it sounds like it's more an issue of too many claims.

Maybe the employees should stop running to the doctor for a prescription every time they get the sniffles.
-- Posted by VTAce on Fri, Nov 14, 2008, 10:59 am EST

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Amen! Let the giants fall and stop CEO's from getting packages that end up bankrupting their businesses!

Barre does have an obligation to provide its employees insurance, per the contract with the employees, and I wouldn't want to see them lose it. Maybe Lauzon can find a way to bring more businesses into Barre to help grow our economy and create more revenue for the city rather than finding ways to dismantle it.
-- Posted by None None on Fri, Nov 14, 2008, 9:24 am EST

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The city has two choices provide insurance or not provide insurance.

One thing that is never mentioned in this state is self insurance.

How much money is actually spent providing health care to the 90 people insured in Barre?

Does number include all of Barre's obligation retirees etc.

Go to the hospital and negotiate a new medical plan directly. Self insure Barre workers.

Costs are going up because our national financial system has failed.

Self insurance focuses on reducing costs while corporate insurance polcies are focued on profits at the cities expense.

Beware of Douglas' illegal state insurance once in the policy you will be subject to increases no different than the insurance companies.

Another alternative

replace the costs of "2 more arrested for drug dealing" that is a property right not a crime and fund with health insurance for the city.

Lauzon and Douglas invaded the city with the illegal police force(only sheriffs have police powers by way of the Constitution) without warrants and made a multitude of arrests that accomplish nothing.

Time to run the State and Barre according to the Constitutions.

You deserve to get what/who you vote for.

By the way many individuals will be sliding down into their own personal economic depression not only in Barre but I also would expect the governor will need to jettison people statewide to keep the budget in line.

Might be best for Barre and other towns to simply get ride of blue cross in favor of self insurance until the world wide economic depression is over.

AIG, a world wide insurance co., (Stowe Vt) receives billions of our money already from congress and the president who are illegally raiding the treasury to provide special treatment to the financial institutions that are "too big to fail"

Barre, other towns and cites, the state of Vermont obviously are not too big to fail.

You should have dumped all R and D politicians when you had the chance in the last election

From here on out it will get worse and only people are impacted. You deserve what you vote for.
-- Posted by Bill Brueckner on Fri, Nov 14, 2008, 5:59 am EST

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